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Behaviorally-informed “nudges” are widely used in government outreach, but face criticism for being too modest to address poverty at scale. Indeed, when used to increase the take-…

This paper investigates how having more White coworkers influences the subsequent retention and promotion of Black women. Studying 9,037 new hires at a professional services firm…

This paper documents the existence of a ‘formality effect’ in government communications. Across three online studies and three field experiments in different policy contexts (…