While governments around the world struggle to maintain service levels amid fiscal crises, social innovators are improving outcomes for citizens by changing the system from within. Jorrit De Jong dissects the strategies and tactics they use to navigate the risky waters of their institutional environments.
How should we deal with societal ills like crime, poverty, pollution, terrorism, and corruption? Malcolm Sparrow demonstrates that an explicit focus on the bads rather than on the countervailing goods (safety, prosperity, environmental stewardship) can provide rich opportunities for surgically efficient and effective interventions.