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Delivery worker wearing a medical mask and carrying packages.
Feature: The Impact of State Paid Sick Leave Laws on Service Workers

Daniel Schneider finds that state paid sick leave laws increased service workers’ access to paid sick leave and reduced the share of service workers who worked while sick.

A family with a father, mother, and two small children walking on a dirt path.
Feature: Connecting Absolute and Relative Intergenerational Mobility

Deirdre Bloome offers two frameworks for understanding the relationship between types of intergenerational mobility, or whether people are socioeconomically better off than their parents.

Two women in rural India dressed colorfully and carrying baskets on their heads.
Feature: Studying a Government Program to Support Women’s Self-Help Groups

Michael Walton explores the interactions between state and society in rural India within a major community-based development program, finding two major tensions.

A network of computer motherboards and other parts assembled to look like a miniature city.
Feature: The Data-Informed City

Jorrit de Jong presents a comprehensive framework for how cities can use data to address problems more effectively, efficiently, equitably, and with better accountability.

Harvard Kennedy School faculty disseminate their research in working publications and papers that contribute to public knowledge and fuel policy innovation. This list features recent faculty publications, including journal articles, books, edited volumes, research papers, and public testimony.

Faculty Publications

On the Responsibility of Helping Others to Learn: The Tacit Knowledge of Leadership.

Behn, Robert. "On the Responsibility of Helping Others to Learn: The Tacit Knowledge of Leadership." Bob Behn's Public Management Report (May 2007).

Performance Deficit.

Behn, Robert. "Performance Deficit." Government Finance Review 23.2 (April 2007): 79-80.

“On Why Public Managers Have So Much Difficulty: Measuring Individual Contributions.

Behn, Robert. “On Why Public Managers Have So Much Difficulty: Measuring Individual Contributions." Bob Behn's Public Management Report (April 2007).

“On the Managerial Challenge of Setting: Service-Delivery Completion Targets.

Behn, Robert. “On the Managerial Challenge of Setting: Service-Delivery Completion Targets." Bob Behn's Public Management Report (March 2007).

Public Purpose and Public Leadership.

Behn, Robert. "Public Purpose and Public Leadership." Governing.com (Governing Magazine) (February 21, 2007).

“On Why Public Executives Have: The Responsibility to Craft Purposes.

Behn, Robert. “On Why Public Executives Have: The Responsibility to Craft Purposes." Bob Behn's Public Management Report (February 2007).

The Challenge of Evaluating M-Government, E-Government, and P-Government: What Should Be Compared with What?

Behn, Robert. "The Challenge of Evaluating M-Government, E-Government, and P-Government: What Should Be Compared with What?" Governance and Information Technology. Ed. Viktor Mayer-Schönberger, and David Lazer. MIT Press, 2007, 215-238.

On Why It Is Necessary to Remember That: Mandates Can't Force Good Behavior.

Behn, Robert. "On Why It Is Necessary to Remember That: Mandates Can't Force Good Behavior." Bob Behn's Public Management Report (January 2007).

On the Perverse Yet Inevitable Obsession with: Avoiding All Mistakes.

Behn, Robert. "On the Perverse Yet Inevitable Obsession with: Avoiding All Mistakes." Bob Behn's Public Management Report (December 2006).

Metric Misgivings.

Behn, Robert. "Metric Misgivings." Government Leader November/December 2006: 10.

Forced Ranking and its Many Consequences.

Behn, Robert. "Forced Ranking and its Many Consequences." Governing.com (Governing Magazine) (November 8, 2006).

The Theory Behind Baltimore's CitiStat.

Behn, Robert. "The Theory Behind Baltimore's CitiStat." Paper presented at Annual Research Conference of the Association for Public Policy Analysis and Management, November 2006.

On Why Public Managers Need to Practice: Management Noir.

Behn, Robert. "On Why Public Managers Need to Practice: Management Noir." Bob Behn's Public Management Report (November 2006).

On Why Public Managers Need to Work at Closing Their: Managerial Performance Gap.

Behn, Robert. "On Why Public Managers Need to Work at Closing Their: Managerial Performance Gap." Bob Behn's Public Management Report October 2006.

Katrina Management.

Behn, Robert. "Katrina Management." Governing.com (Governing Magazine) (September 6, 2006).

On Why Public Managers Need to Focus on Their: Performance Deficit.

Behn, Robert. "On Why Public Managers Need to Focus on Their: Performance Deficit." Bob Behn's Public Management Report September 2006.

On Why Public Managers Need to Remember: The Imperative of Adaptation.

Behn, Robert. "On Why Public Managers Need to Remember: The Imperative of Adaptation." Bob Behn's Public Management Report August 2006.

On Why So Many Public Managers Are: Obsessed with 'Best Practice.'

Behn, Robert. "On Why So Many Public Managers Are: Obsessed with 'Best Practice.'" Bob Behn's Public Management Report July 2006.

Teams, Individuals, and Rewards.

Behn, Robert. "Teams, Individuals, and Rewards." Governing.com (Governing Magazine) (June 28, 2006).

On How We All Know That: Frederick Winslow Taylor Lives.

Behn, Robert. "On How We All Know That: Frederick Winslow Taylor Lives." Bob Behn's Public Management Report June 2006.

The Varieties of CitiStat.

Behn, Robert. "The Varieties of CitiStat." Public Administration Review 66.3 (May-June 2006): 332-340.

On the Universal: Limitation of Systems.

Behn, Robert. "On the Universal: Limitation of Systems." Bob Behn's Public Management Report May 2006.

Replication (continued): It Takes a Nut.

Behn, Robert. "Replication (continued): It Takes a Nut." Governing.com (Governing Magazine) (April 19, 2006).

On Why Public Managers Need to: Learn from Dissimilar Situations.

Behn, Robert. "On Why Public Managers Need to: Learn from Dissimilar Situations." Bob Behn's Public Management Report April 2006.

On the Operational and Political Challenge of Answering: The Ubiquitous <i>How?</i> Question.

Behn, Robert. "On the Operational and Political Challenge of Answering: The Ubiquitous How? Question." Bob Behn's Public Management Report March 2006.

The Replication Challenge.

Behn, Robert. "The Replication Challenge." Governing.com (Governing Magazine) (February 8, 2006).

On the Reason Why: Stovepipe Bureaucracies Live.

Behn, Robert. "On the Reason Why: Stovepipe Bureaucracies Live." Bob Behn's Public Management Report February 2006.

On Why Government Should: End Annual Performance Appraisals.

Behn, Robert. "On Why Government Should: End Annual Performance Appraisals." Bob Behn's Public Management Report January 2006.

On Why Public Managers Need To: Fix the Dissatisfiers First.

Behn, Robert. "On Why Public Managers Need To: Fix the Dissatisfiers First." Bob Behn's Public Management Report December 2005.

On the Philosophical and Practical: Resistance to Management.

Behn, Robert. "On the Philosophical and Practical: Resistance to Management." Bob Behn's Public Management Report November 2005.

On Government's Compelling Need for: Managerial Competence.

Behn, Robert. "On Government's Compelling Need for: Managerial Competence." Bob Behn's Public Management Report October 2005.

On the Relevance to Public Managers of: 'The Anna Karenina Principle.'

Behn, Robert. "On the Relevance to Public Managers of: 'The Anna Karenina Principle.'" Bob Behn's Public Management Report September 2005.

On Iowa's Innovative: Charter Agencies.

Behn, Robert. "On Iowa's Innovative: Charter Agencies." Bob Behn's Public Management Report August 2005.

On Why Public Executives Need: Operational Theories.

Behn, Robert. "On Why Public Executives Need: Operational Theories." Bob Behn's Public Management Report July 2005.

On the Differences Among: M-Gov, E-Gov, and I-Gov.

Behn, Robert. "On the Differences Among: M-Gov, E-Gov, and I-Gov." Bob Behn's Public Management Report June 2005.

On the Pervasive Phenomenon of: Hoop Jumping.

Behn, Robert. "On the Pervasive Phenomenon of: Hoop Jumping." Bob Behn's Public Management Report May 2005.

On the Predicament of Jumping on: The Performance Treadmill.

Behn, Robert. "On the Predicament of Jumping on: The Performance Treadmill." Bob Behn's Public Management Report April 2005.

On the Nature of: The Accountability Dilemma.

Behn, Robert. "On the Nature of: The Accountability Dilemma." Bob Behn's Public Management Report March 2005.

On the Value of Giving People an Opportunity to Learn: An Adrenaline Rush.

Behn, Robert. "On the Value of Giving People an Opportunity to Learn: An Adrenaline Rush." Bob Behn's Public Management Report February 2005.

The Core Drivers of CitiStat: It's Not Just About the Meetings and the Maps.

Behn, Robert. "The Core Drivers of CitiStat: It's Not Just About the Meetings and the Maps." International Public Management Journal 8.3 (2005): 1-25.

On the Ludicrous Search for: The Magical Performance System.

Behn, Robert. "On the Ludicrous Search for: The Magical Performance System." Bob Behn's Public Management Report January 2005.

On the Self-Deception of: The Charisma Excuse.

Behn, Robert. "On the Self-Deception of: The Charisma Excuse." Bob Behn's Public Management Report December 2004.

On the Core Drivers of: CitiStat.

Behn, Robert. "On the Core Drivers of: CitiStat." Bob Behn's Public Management Report November 2004.

On the Challenge of: Year Two.

Behn, Robert. "On the Challenge of: Year Two." Bob Behn's Public Management Report October 2004.

Facing the Fiscal Crises in State Government: National Problem, National Responsibilities.

Behn, Robert, and Elizabeth Keating. "Facing the Fiscal Crises in State Government: National Problem, National Responsibilities." State Tax Notes 33.12 (September 20, 2004): 833-847.

On the Tyranny of: Bureaucratic Routines.

Behn, Robert. "On the Tyranny of: Bureaucratic Routines." Bob Behn's Public Management Report September 2004.

On Why Public Managers Have to Have: Multiple Performance Measures.

Behn, Robert. "On Why Public Managers Have to Have: Multiple Performance Measures." Bob Behn's Public Management Report August 2004.

Facing the Fiscal Crises in State Governments: National Problem, National Responsibilities.

Behn, Robert, and Elizabeth Keating. "Facing the Fiscal Crises in State Governments: National Problem, National Responsibilities." KSG Faculty Research Working Paper Series RWP04-025, July 2004.

On the Many Answers to the Question: Why Measure Performance?

Behn, Robert. "On the Many Answers to the Question: Why Measure Performance?" Bob Behn's Public Management Report July 2004.

On Why Public Managers Must: Measure Outputs.

Behn, Robert. "On Why Public Managers Must: Measure Outputs." Bob Behn's Public Management Report June 2004.