It is widely believed that outsourcing cognitive work to AI boosts immediate productivity at the expense of long-term human capital…
This book provides practical insight into how to improve the effectiveness, resilience, and agility of supply chain operation in the public…
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Scholars warn that partisan divisions in the mass public threaten the health of American democracy. We conducted a megastudy (n = 32,059…
Trust in nonpartisan news is essential to civil society—but is declining in the United States. However, language that demonstrates active…
Over 30,000 field experiments with The Washington Post and Upworthy showed that readers prefer simpler headlines (e.g., more common words…
Paying reparations to Black Americans has long been contentiously debated. This article addresses an unexamined pillar of this debate: the…
Individuals often preferentially avoid information that contradicts and seek information that aligns with their prior beliefs—a tendency…
Across all domains of human social life, positive perceptions of conversational listening (i.e., feeling heard) predict well-being,…
Todd Rogers and Jessica Lasky-Fink offer the most valuable practical writing advice today. Building on their own research in behavioral…
Conflict plays a profound role in the lives of individuals, organizations, and entire societies – and has become an ever-expanding area of…