This paper documents the existence of a “Formality Effect” in government communications. Across three online studies and three field…
City governments are at the forefront of public problem-solving. As they deliver services to residents and work to tackle complex social…
Despite accumulating challenges, digital information and communication technologies retain considerable democratic potential. They have…
To the surprise of many in the West, the fall of the USSR in 1991 did not lead to the adoption of liberal democratic government around the…