Objectives: Prior research has found that reporting behavior of crime incidents and service needs remain low in many U.S. cities, which may…
This paper documents the existence of a ‘formality effect’ in government communications. Across three online studies and three field…
Many low-income households in the US miss out on social safety net benefits because of the information, compliance, and psychological costs…
Automated Court Date Reminders Reduce Warrants for Arrest: Evidence from a Text Messaging Experiment
Millions of people in the U.S. every year are required to attend mandatory court dates as their cases proceed through the criminal legal…