BOOK DESCRIPTIONTwo leading gender experts and Harvard researchers reveal a new paradigm for fairness at work and offer professionals at…
Behaviorally-informed “nudges” are widely used in government outreach, but face criticism for being too modest to address poverty at scale…
This paper investigates how having more White coworkers influences the subsequent retention and promotion of Black women. Studying 9,037…
Tacoma's Equity Index is a data-driven tool that allows leadership to not only measure progress in ensuring equitable services, but also to…
Objectives: Prior research has found that reporting behavior of crime incidents and service needs remain low in many U.S. cities, which may…
This paper documents the existence of a ‘formality effect’ in government communications. Across three online studies and three field…
Many low-income households in the US miss out on social safety net benefits because of the information, compliance, and psychological costs…
Automated Court Date Reminders Reduce Warrants for Arrest: Evidence from a Text Messaging Experiment
Millions of people in the U.S. every year are required to attend mandatory court dates as their cases proceed through the criminal legal…
Segmented pricing would benefit lower-income residents and ease costly enforcement measures.
The leaders of America’s cities could take a…
The ability to exercise leadership effectively requires skills and capacities that must be developed; they are not innate. Leadership is…