Divisive politicians. Screaming heads on television. Angry campus activists. Twitter trolls. Today in America, there is an “outrage…
Motivated by operational challenges facing adopters of new technologies in the service industry, we study how to admit and schedule…
An innovative apprenticeship program is working to bring some of Los Angeles' neediest residents into the city's workforce.
Over the last 10 years, the concept of value has emerged in both business and public life as part of an important process of measuring,…
Over the last 10 years, the concept of value has emerged in both business and public life as part of an important process of measuring,…
The literature suggests that collaborative governance efforts typically face three types of challenges: substantive problem-solving…
Managers often engage in risk-averse behavior, and economists, decision analysts, and managers treat risk aversion as a preference. In many…
Protecting providers from competition is the enemy of efficiency and integrated mobility. It's an issue that New York City's congestion…
Socrates had it right: Dealing with the problems public leaders face requires knowing how and what to ask.
In codifying its innovative operation into law, New York City has provided a useful guide for other localities.