Attention: Your acronym of the day is VUCA. VUCA stands for “volatile, uncertain, complex, and ambiguous,” a handy shortcut used by the…
Many companies have jumped on the “big data” bandwagon. They’re hiring data scientists, mining employee and customer data for insights,…
On June 12-13, 2018, digital vlog welcomed public sector digital services teams from around the world to share stories of success, talk…
Objective: To describe the relationship between emergency department resource utilization and admission rate at the level of the individual…
Increasingly, governments across the country are turning to cooperative procurement for greater value. Joining with other entities can…
Improving the performance of the healthcare sector requires an understanding of the efficiency and effectiveness of care delivered by…
We develop an 18-item self-report measure of receptiveness to opposing views. Studies 1a and 1b present the scale and report measures of…
In a variety of applications, decisions needs to be made dynamically after receiving imperfect observations about the state of an…
Social movements drive economic, social, political, and cultural change. But who – or what – makes movements? This chapter argues that…
The public sector shouldn't be on the bleeding edge of innovation. It should focus on integrating proven tools.