Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be…
Corporations, not-for-profit groups and governments spend billions of dollars every year on diversity training—without knowing whether the…
Men’s professional football is the biggest sport in the world, producing (by our estimate) US $33 billion a year. All is not well in the…
We compare emergency department (ED) operational metrics obtained in the first year of a rotational patient assignment system (in which…
In labor markets, some individuals have, or believe to have, less data on the determinants of success than others, e.g., due to…
Conference call tone predicts future earnings and uncertainty. “Tone disappointment” (excessive negativity) predicts more strongly than “…
Operations managers do not typically have full information about the demand distribution. Recognizing this, data-driven
approaches have…