Cultivating successful personal and professional relationships requires the ability to accurately infer the feelings of others – i.e., to…
National security is one of many fields where public officials offer imprecise probability assessments when evaluating high-stakes…
People are exposed to exemplary peer performances often (and sometimes by design in interventions). In two studies, we showed that exposure…
Corporations, not-for-profit groups and governments spend billions of dollars every year on diversity training—without knowing whether the…
Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be…
We compare emergency department (ED) operational metrics obtained in the first year of a rotational patient assignment system (in which…
Conference call tone predicts future earnings and uncertainty. “Tone disappointment” (excessive negativity) predicts more strongly than “…